Clinics miss calls all day: the front desk is with a patient, it is lunchtime, or it is after hours. Many callers who reach voicemail never leave a message; they ring the next clinic on the list. Each missed call is a lost booking, and sometimes a patient in pain who needed to be seen.
Northlight Dental
Ready to call
You are a patient calling the clinic. Ask for an appointment, describe a toothache, or try to catch it out.
This browser cannot recognise speech, so you will type. Ava still talks back. Chrome, Edge and Safari let you speak.
What your front desk sees
Updates live during the call
Caller
- Name
- —
- Phone
- —
- Patient
- —
Reason and urgency
Waiting for the caller…
Appointment book
Nothing booked yet
Taken Free Booked on this call
After the call
A two-line summary appears here when the call ends, with what was booked and what the team needs to follow up.
This demo runs in your browser: your microphone stands in for a phone line, and the calendar is pretend. Northlight Dental is fictional. Nothing you say is stored on this site.
What you get in production
The demo shows the core. A version built for your business connects to the systems you already use.
- Answers your real phone number, around the clock
- Books straight into your calendar or practice system
- Spots urgent cases and alerts the team right away
- Sends text confirmations and reminders
- Hands the call to a person whenever the caller asks
- Keeps a transcript and summary of every call
How it works
- 1
Call comes in
On your existing number, routed through a telephony provider such as Twilio.
- 2
Speech to text
The caller is transcribed in real time.
- 3
The agent decides
A language model follows your clinic’s rules and reads your live availability.
- 4
It acts
Books the slot, flags urgency, sends the confirmation text.
- 5
Your team sees it
A summary and transcript land in the dashboard, ready to act on.
Want this working in your business?
Every business is different. In a short call I will tell you how this would fit your phones, your systems and your team, and what it would take to build.